Privacy & Security

BD23 Privacy Policy — Your Information Is Safe With Us

When you open an account or use BD23's services, certain personal information reaches us. Here you can learn exactly how that information is collected, why it is retained, and how it is kept secure.

Updated: January 2026
SSL Encryption
Never Sold to Third Parties
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PRIVACY
Core Principles

How We Protect Your Privacy

Every piece of your information on BD23 is stored with the highest level of security

SSL Protection

BD23's website and app use 256-bit SSL encryption. Your password, payment details, and personal data are fully encrypted in transit — completely unreadable to anyone outside.

No Data Selling

Your personal information is never sold or rented to third parties. BD23 does not share your data with any advertising networks.

Secure Servers

All user data is stored on firewall-protected servers. Regular security audits are conducted, and any vulnerabilities discovered are addressed immediately.

Minimal Data Collection

We only collect the information necessary to operate our services — nothing more. Unnecessary data is never requested, and upon account closure, your data is deleted within the specified timeframe.

Your Control

You can view, correct, or request deletion of your information at any time. BD23 places the highest importance on your rights.

Marketing Opt-Out

You can opt out of promotional SMS or emails at any time. You have full control over your notification settings.

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BD23's Privacy Commitment

Thousands of Bangladeshi users play and bet on BD23 every day. Keeping each of their personal details secure is our foremost responsibility. This privacy policy is written with complete transparency — no hidden terms.

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Section 01

What Information We Collect

When you register and use BD23's services, we collect certain information. This falls into two categories: information you provide directly, and information collected automatically while you use our services.

Data Type What Data How It Is Collected
Identity-Related Name, date of birth, national ID number Registration Form
Contact Mobile number, email address Registration Form
Financial Mobile banking number, transaction history Payment Processing
Technical IP address, device information, browser Automatic
Usage Game history, login times, betting patterns Automatic

Please Note: We will never ask for your bank password, PIN, or OTP. If anyone asks for this information, it is a scam — contact our support team immediately.

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Section 02

How Your Data Is Used

BD23 uses your information only for specific purposes — improving service quality, ensuring security, and meeting legal obligations. These are the three core goals your data serves.

  • To create and manage your account and verify your identity.
  • To process deposits, withdrawals, and other financial transactions.
  • To detect fraudulent activity and keep your account secure.
  • To provide customer support and resolve complaints.
  • To send you relevant promotions and offers based on your preferences (with your consent).
  • For analytical purposes to improve service quality and develop new features.
  • To comply with legal and regulatory obligations.
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Section 03

How Long Your Data Is Retained

BD23 does not retain data for longer than necessary. All information is stored while your account remains active. After account closure, certain data may be kept for a specified period as required by law.

Active Account

All data is retained for as long as your account is active. Transaction history and gaming records are updated in real time.

Closed Account

After account closure, financial data is retained for 5 years and other data for 2 years, as required by law.

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Section 04

Sharing Data with Third Parties

BD23 never sells your information or shares it without your permission. However, limited data may be shared with trusted partners where necessary to operate our services — and they are held to the same privacy standards we follow.

  • Payment Processor: Payment gateways such as bKash, Nagad, and Rocket — solely to complete transactions.
  • Identity Verifier: A licensed agency that verifies identity as part of the KYC process.
  • Law Enforcement: Where legally required by court order or government directive.
  • Cybersecurity: A specialist partner dedicated to fraud detection and account security.

Our Commitment: BD23 does not share your information with any advertisers or data brokers.

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Section 05

Cookie Policy

Cookies are small files stored in your browser. BD23 uses cookies to enhance your experience on the website — for example, to remember your login details, save language preferences, and measure site performance.

Required
Mandatory
Analytics
Optional
Preferences
Optional
Security
Mandatory

You can disable cookies from your browser settings, though doing so may prevent some features from working properly. BD23's mobile app uses secure local storage instead of cookies.

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Section 06

Security Measures

BD23 uses multiple layers of security to safeguard your privacy. Beyond technical protections, our trained support team remains vigilant at all times.

  • 256-bit SSL/TLS Encryption: All data transfers are encrypted — no third party can access them.
  • Two-Factor Authentication (2FA): Extra verification required at login — access is not possible without OTP.
  • Firewall & DDoS Protection: Servers are protected against cyberattacks.
  • Regular Security Audits: Independent experts regularly conduct vulnerability assessments.
  • Unusual Login Alerts: You will receive an instant alert if your account is accessed from a new device or an unusual location.
  • Data Backup: Your data is securely backed up and will never be lost due to a technical issue.
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Section 07

Your Privacy Rights

You have full rights over your personal information on BD23. Reach out to us on any of the matters below and we will respond within 7 business days.

1
Right to Access

You may request a full list of the information BD23 holds about you.

2
Right to Correction

You can request corrections to any inaccurate or outdated information at any time.

3
Right to Erasure

You may request deletion of your data where there is no legal obligation to retain it.

4
Right to Restrict Processing

You can request that your information not be used for specific purposes.

5
Right to Portability

You may request an export of your data in a structured format.

6
Right to Object

You may object to your data being used for marketing or analytical purposes.

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Section 08

Children's Privacy Protection

BD23 strictly prohibits access to its services by anyone under 18. Age is verified at registration, and a NID or birth certificate may be requested if there is any doubt.

For Parents: If your child has accidentally created an account on BD23, please contact support immediately. The account will be closed, all data will be deleted, and any transactions that may have occurred will be refunded.

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Section 09

Privacy Policy Updates

BD23 may update this privacy policy when necessary. For significant changes, you will be notified in advance via SMS to your registered mobile number or through an in-app notification. The date of the latest update will always be displayed at the top of this page.

Continued use of our services after any policy update will be considered acceptance of the revised terms. If you do not agree with the changes, please request that your account be closed.

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Section 10

Contact & Complaints

If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch. BD23's data protection team is always here to help.

Email
support@bd23.ws
Response within 7 business days
Live Chat
24/7 Support
Instant Support
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Your data is safe — start playing now

Your privacy is our top priority at BD23. Register in a safe environment and start enjoying your favorite games today.

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